What is Huch?

Huch is an open-banking payment solution that allows users to make payments directly from their bank accounts.
Huch provides a secure and convenient way for users to make transactions without the need for credit cards or third-party payment platforms.

How does Huch work?

It’s simple to pay with Huch.

Users first select their bank from a list of banks we support.

They must enter their IBAN if they are located outside of the five exceptions nations (France, the UK, Ireland, Spain, and Portugal).

They subsequently give their permission to be directed to their bank’s online banking platform via an application or website.

The payment is either accepted or rejected after being validated within their online banking environment.

Then they are then brought back to the store’s order page.

Why should I use Huch?

Huch provides a secure and practical method of paying directly from your bank account.

Bank cards and other third-party payment processors are not required thanks to the use of open banking technology, which simplifies the payment process for both customers and businesses.

Is Huch available in all countries?

Huch is accessible in 29 SEPA nations in Europe:

Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, and Sweden, as do the EEA nation of Norway and also United Kingdom despite Brexit.

However, you will have to enter your IBAN during the payment process if you reside somewhere other than France, the UK, Ireland, Spain, or Portugal.

Is my personal and financial information secure with Huch?

Huch takes the security and privacy of your financial and personal data very seriously.

To safeguard your data while it is being transmitted and stored, we follow stringent security guidelines and apply cutting-edge encryption technologies.

Can I use Huch with any bank?

Huch covers more than 2,000 bank institutions in 26 countries, though their availability may differ by countries.

You will see a list of the banks we work with during the payment process.

If your bank isn’t listed, please get in touch with us for more help.

What happens if my payment is rejected?

If your bank rejects your payment, you will be brought back to the merchant’s order page where you might have to select another payment option to finish your transaction.

It is advised to speak with your bank directly to learn more about the reasons the payment was declined.

How can I get support or assistance with Huch?

If you need any assistance or have questions regarding Huch, you can reach out to our support team through our website or contact form.

We are here to help and ensure your payment experience is smooth and hassle-free.

Can I use Huch on mobile devices?

Yes, Huch is made to work with both desktop and mobile devices. You must be able to access and use Huch to make payments through your online banking platform, whether you are using a smartphone, tablet, or computer.

Are there any transaction limits with Huch?

Transaction limits may differ based on your bank’s rules and any additional limits imposed by Huch.

You will be informed if there are any transaction limits that apply to your payment during the payment process.

For more help, please contact our support team if you run into any transaction limit problems.

Can I use Huch for international payments?

Huch supports domestic payments within the countries in which it conducts business, but not always.

For more information on the ability to make international payments, it is advised to check the list of supported countries and banks that is provided during the payment process or to visit our website.

What happens if I encounter an error during the payment process?

Please check that you have entered the correct bank information and that you have a steady internet connection if you experience any errors or technical problems during the payment process.

You can ask for help from our support staff if the issue continues.

To assist us in quickly fixing the problem, be prepared to provide information about the error message or any other pertinent details.

Is my bank account information stored by Huch?

Huch does not keep or store information about your bank accounts. Your bank account information is securely sent during the payment process to your bank’s online banking environment for authorization.

Huch does not store any sensitive information; it merely facilitates the payment transaction.

Is there a fee for using Huch?

No, Huch is completely free for users.

When you use Huch to make payments from your bank account through your online banking environment, there are no transaction fees or costs involved.

Enjoy the convenience of Huch without any additional costs.

Is Huch secure for making payments?

Yes, Huch is designed with robust security measures to ensure the safety of your transactions.

It operates based on bank transfer with Strong Customer Authentication (SCA), which adds an extra layer of security to verify your identity during the payment process.

Your personal and financial information is protected through encryption and stringent security protocols.